Around-the-clock support

Out of Hours
IT Support

Speak to an IT Expert

OUTSIDE REGULAR BUSINESS HOURS SUPPORT

IT support out of hours

Our IT support and services during out of hours, ensures that your team has support around-the-clock. Our commitment extends to promptly addressing any issues that may emerge. Rest assured, we’re only on the end of the phone if you face challenges outside regular business hours.

  • Continuous Operations

    Keep your business running smoothly 24/7 with our dedicated IT support for staff working outside regular hours.

  • Fast and friendly

    Exceptional customer care is our priority. In tough situations, our skilled team works to resolve issues, easing stress instead of adding to it.

  • Global Business Support

    To facilitate business expansion, implementing after-hours IT support ensures round-the-clock assistance for geographically dispersed users.

GEOSTREAM OUT OF HOURS SUPPORT

Why Geostream for out of hours support?

Ensuring uninterrupted access to your essential business applications and data around the clock is crucial. However, maintaining a dedicated in-house team working 24/7 can pose significant challenges and expenses.

You can choose to collaborate with us to manage the out of hours (OOH) component of your IT Support. We’ve already dedicated the necessary team and resources to deliver this service, allowing you to benefit from our economies of scale while ensuring continuous support for your users.

An expert IT engineer working on a technical issue

OUT OF HOURS SUPPORT BENEFITS

Fast & Reliable Out of Hours IT Support

  • Our Service

    Our after-hours IT support team is ready to swiftly address issues. Our proven escalation process ensures rapid resolution by experienced personnel during critical situations. Additionally, a dedicated Technical Account Manager is assigned to understand your business and will understand your business needs.

  • Always Available

    Hidden issues may arise, initiating a countdown to failure. Our 24/7 monitoring addresses many problems automatically, with intervention as needed. Automated alerts notify us if intervention is required. We proactively resolve issues, providing support even during non-standard hours with our optional Out of Hours (OOH) service for critical events.

  • Business Growth

    As your business grows, its support structure needs to grow, too. When you use a managed IT service, you can easily scale your business up or down with nothing more than a simple discussion. This scalability ensures that your technological infrastructure aligns seamlessly with the evolving demands of your expanding enterprise, fostering adaptability and efficiency.

  • Bespoke Pricing

    Your IT needs will benefit from out of hours support, as the dedicated team ensures optimal performance and addresses any emerging challenges promptly. This collaborative approach fosters a dynamic environment, promoting innovation and adaptability within your business.

The team at Geostream have provided IT support to us for several years here at Maguire Training. Their expertise in tailoring a first-class upgrade means our business has a solid IT platform today and for some years to come.

D Rickersey